Privacy Policy

1. Information We Collect

Seasonal Reset collects information to help diagnose your organizational challenges and deliver tailored collection recommendations. The types of information we collect include:

• Contact Information: When you sign up, contact us, or request a consultation, we collect your name, email address, phone number, and postal address.
• Diagnostic Data: As you progress through our clutter-symptom checker and assessment tools, we collect responses about your storage habits, seasonal item categories, space constraints, and organizational pain points. This data helps us route you to appropriate collection recommendations.
• Account Information: If you create an account or subscribe to a collection tier, we collect username, password, subscription preferences, and billing information necessary to process your request.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, features used, and referral sources. This helps us improve the diagnostic experience.
• Device Information: We collect basic technical data such as browser type, operating system, device type, and IP address to ensure our platform functions properly across devices.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to remember your preferences, maintain session continuity, and understand how users engage with our diagnostic tools.

2. How We Use Your Information

We use the information collected for the following purposes:

• To deliver diagnostic assessments and route you to tailored seasonal collection recommendations based on your specific space constraints and organizational challenges.
• To create and manage your account, process subscriptions, and provide customer support.
• To send you transactional communications, including subscription confirmations, collection guides, and seasonal rotation reminders relevant to your tier.
• To improve our platform, refine our diagnostic logic, and develop new features that address common organizational pain points.
• To analyze usage patterns and measure the effectiveness of our before-and-after transformation approach.
• To comply with legal obligations and protect against fraud or misuse of our services.

We do not sell your personal information to third parties for marketing purposes.

3. Data Sharing and Third-Party Processors

Seasonal Reset does not share your personal information with unaffiliated third parties except as necessary to operate our platform and deliver our services:

• Service Providers: We may share information with trusted vendors who process data on our behalf, such as email service providers, hosting providers, and payment processors. These processors are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Compliance: We may disclose information if required by law, court order, or government request, or to protect the rights and safety of Seasonal Reset, our users, or the public.
• Business Transfers: If Seasonal Reset is acquired or merged with another organization, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

• Essential Cookies: These cookies are necessary for the platform to function, such as maintaining your session, remembering your diagnostic progress, and processing your subscription.
• Preference Cookies: We use these to remember your language, theme preferences, and other settings to personalize your experience.
• Analytics Cookies: We may use analytics tools to track how users interact with our diagnostic tools, which pages are most helpful, and where users encounter friction in the assessment process. This helps us optimize the user journey.

You can control cookie settings through your browser. However, disabling essential cookies may affect the functionality of our platform. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations:

• Account information is retained while your subscription is active and for a reasonable period afterward to support customer service inquiries.
• Diagnostic data and usage analytics are retained to improve our platform and measure the effectiveness of our recommendations, typically for up to 24 months.
• Contact information from inquiries or support requests is retained for at least 12 months to respond to follow-up questions.
• You may request deletion of your account and associated data at any time, subject to legal retention requirements.

6. Data Security

Seasonal Reset implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information in your account.
• Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements.
• Portability: You may request your data in a structured, commonly used format suitable for transfer to another service.
• Opt-Out: You may opt out of non-essential communications, including marketing emails and diagnostic reminders, by following the unsubscribe link in our messages or adjusting your account preferences.
• Cookie Control: You can manage cookie preferences through your browser settings or our cookie consent tool.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Seasonal Reset is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account. Parents or guardians who believe their child has provided information to Seasonal Reset should contact us immediately.

9. International Data Transfers

Seasonal Reset is based in Sarıyer, Turkey. Your personal information may be processed and stored in Turkey and may be transferred to, stored in, and processed in other countries. By using our platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure that such transfers comply with applicable legal requirements and that your information remains protected.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by Seasonal Reset. This privacy policy applies only to information collected through our platform. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites before providing your information.

11. Contact Us

If you have questions about this privacy policy, wish to exercise your rights, or need to report a data breach, please contact us:

We will respond to your request within 30 days or as required by applicable law.

12. Policy Updates

Seasonal Reset may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our platform following the posting of changes constitutes your acceptance of the updated privacy policy. We encourage you to review this policy regularly to stay informed about how we protect your information.